Refund Policy
Welcome to The Tiny Stars’ Refund Policy. We strive to ensure your satisfaction with every purchase. Please read our guidelines carefully before making a purchase.
Refunds
🔹 No Refunds & Exchanges: We kindly request our customers to place orders only after being 100% sure. Please be 100% sure about your selection and purchase. Check and review size, color and measurement properly before placing the order. Refunds and exchanges are not allowed unless the item is defective.
🔹 Defective Items: If you receive a damaged or defective product, please notify us immediately upon receiving the order. We will try to exchange it on our own cost and as soon as possible.
🔹 Return Due to Personal Reasons: Refunds and exchanges are not allowed unless the item is defective. But if a product is returned due to personal preferences, the customer must cover the return delivery charges.
🔹 Respect for Delivery Personnel: Our delivery partners work hard to bring your orders safely to you. We kindly ask that you treat them with respect.Please don’t miss behave with them. If you face any kind of issue, contact us directly at +8801533479593, Don’t argue with the delivery agent or mistreat them. We will be happy to assist you.
Late or Missing Refunds
If you believe your refund is delayed or incorrect, please contact us at +8801533479593, and we’ll resolve it as quickly as possible.
Sale/Offer Items Terms: Items purchased during sales or promotions are non-refundable.
With your purchase with The Tiny Stars, you agree to our Refund Policy. Please note that our policies are subject to change without prior notice, and updates will be reflected on our website.
Thank you for trusting The Tiny Stars for your little one’s wardrobe! Let’s shine—together. ✨
Return & Exchange Policy
At The Tiny Stars, we want you to love your purchase. We do not accept returns for change of mind but we ensure that defective items are being replaced. We love to give your star the perfect outfit. Please review our guidelines carefully:
Returns
🔹 No Returns Unless Defective: Please place your order carefully, as we do not accept returns for any reason other than a defective product.
🔹 Immediate Notification: If you receive a defective item report immediately. Please contact us within 24 hours of delivery to report the issue. You can also check it in front of the delivery man and notify us and send it for exchange.
Exchanges
🔹 Exchange for Defective Items Only: Exchanges are only allowed for defective products. So customers must return the defective product before receiving a replacement.
🔹 Delivery Charges for Returns: If a return is initiated due to personal reasons, the customer will be required to cover the delivery charges.
🔹 Respect for Delivery Personnel: Our delivery team ensures a smooth experience for our customers. So we hope for the utmost respect for them from you. If you face any issues, contact us at +8801533479593, and we will handle it for you.
Sale/Offer Items
🔹 Final Sale Policy: Items bought during sales and special promotions cannot be returned or exchanged. We suggest placing your order carefully.
If you need any assistance with a return or exchange, feel free to reach out to us at +8801533479593. We are happy to help!
With your purchase with The Tiny Stars, you acknowledge and agree to this Return & Exchange Policy.
Thank you for choosing The Tiny Stars—where every little star shines bright! 🌟✨